Online & Specialist Billing Services

When it comes to telecoms billing, the complexities of call tariffs coupled with the intricacies of billing conventions, throw in a few acronyms, a dozen boxes of paper, the odd CD and maybe some online reporting tools, it is no wonder that many companies get confused. Unfortunately, in many cases the effect is the same on the major network providers with the added component of human error.

If all the above isn’t bad enough, try and do something a little out of the ordinary and it can get a whole lot worse.

Whilst Inform Telecom DO NOT provide airtime services directly, we do run a fully functional independent billing platform. Using this technology in conjunction with our extensive experience and industry knowledge allows us to provide bespoke billing solutions to medium and large organisations that most providers could simply not provide due to the flexibility required.

Be-spoke billing is by nature quite unique, therefore if you have a problem, please call us for a no obligation discussion and we will advise on solutions available. Some of the core services we provide are listed below:

• Online distribution of itemised call statements
• Online management of personal calls
• Bill validation & verification
• Re-calculation of bundled minutes
• Client or inter company forward billing (same rates or with profit)
• Be-spoke billing solutions
• Online management reporting & analysis
• Combined billing & reporting for international operations

Whilst the networks and other leading independent providers may cater for 90% of customers needs, our services can really make a difference to companies that need to do something a little different. Some of our customers have made significant resource savings by utilising our services rather than using in-house solutions. Others have simply been able to achieve what they have never been able to do before.